Got Questions?

Quick answers to common questions about our steel services, calculator, grades, and processes.

Steel Calculator FAQs

What steel grades are supported in the calculator?

Our calculator supports all major steel grades with automatic part number generation:

  • EN Series: EN8, EN8 Bright, EN9, EN19 (AR & T), EN24 (AR & T), EN36
  • Special Grades: BMS (Bright Mild Steel), MSF (Flat Mild Steel), Key Steel
  • Hollow Bar: ST52 with automatic shape selection
  • All Shapes: Round, Square, Hexagonal, Flat, and Hollow Bar configurations

Each grade has specific size availability validation and generates standard part numbers like EN8-100-RND or ST52-80-40-HB.

How accurate are the stock specification results?

Our calculator provides real-time updates with three product status levels:

  • ✅ Standard Size: Standard size supplied by All Steel
  • ⚠️ Specify Diameter: Requires a second dimension to calculate
  • ❌ Non Standard Size: Will suggest the next highest size

This helps you choose from standard steel sizes, then reach out to us directly via WhatsApp, quick, easy, and just a click away.

Can I get quotes directly from the calculator?

Yes! Our calculator offers two instant quote options:

  1. WhatsApp QR Code: Scan with your phone to open WhatsApp with pre-filled specifications
  2. Email Quote: Fill in your details and press send, received directly by [email protected]

All methods include your complete part specifications, dimensions, and estimated weight. Email quotes are processed within 2 hours during business hours.

Can I save my calculations?

Currently, calculations cannot be saved. The calculator is designed to assist you with:

  1. Selecting a Steel Grade: Ensures your required sizes fall within our standard range of supply.
  2. Choosing a Quantity: Automatically calculates the total weight for your requirement.
  3. Part Number Reference: Provides the All Steel Standard Part Number for easy ordering.

The calculator is a fast way to engage with our sales team 24/7. Quotes are typically processed within two hours during business hours.

Products & Materials

What are the differences between hot-rolled and cold-rolled steel?

Hot-rolled steel is processed at high temperatures:

  • Slightly scaled surface with less precise dimensions
  • More relaxed internal stresses, ideal for structural applications
  • Cost-effective for construction, automotive frames, railway tracks

Cold-rolled steel undergoes additional processing at room temperature:

  • Smoother surface finish with more precise dimensions
  • Higher tensile strength due to work hardening
  • Better for applications requiring tight tolerances

Do you provide material certifications?

Yes, we provide material test reports (MTRs) and certifications for all our steel products and services when requested. These verify the chemical composition, mechanical properties, and compliance with relevant industry standards, ensuring full traceability and quality assurance for your projects.

Need a certificate for an existing order? Request it online.

Services & Processing

What heat treatment services do you provide?

We offer comprehensive heat treatment services:

  • Annealing: Softens steel for improved machinability
  • Normalizing: Refines grain structure for improved ductility
  • Hardening: Increases strength and wear resistance
  • Tempering: Reduces brittleness in hardened steel
  • Stress Relieving: Reduces internal stresses
  • Case Hardening: Surface hardening while maintaining core ductility

All processes are performed according to industry standards with comprehensive documentation.

Can you work with customer-supplied materials?

We understand that some customers may wish to supply their own materials. However, to maintain quality, traceability, and compliance with industry standards, we only process materials sourced and verified through our trusted supply chain.

This ensures every project is backed by full documentation, testing certification where applicable, and the performance standards our clients rely on.

If you have specific material requirements, we're happy to source and supply them on your behalf. Get in touch.

Orders & Delivery

What is your minimum order quantity?

Our minimum order quantities vary depending on the material type and processing:

  • Standard Stock Items: No minimum for common grades and dimensions
  • Cut-to-Size Services: No minimum for common grades and dimensions
  • Custom Processing: No minimum order quantity, however may require a deposit
  • Special Order Materials: Supplier-specified minimum for non-stock items

What are your delivery options and timelines?

Flexible delivery options to suit your project requirements:

Service Type Standard Lead Time Coverage Area
National Delivery 3–5 business days All of South Africa
Standard Delivery 1–2 business days Gauteng Province
Same-Day Delivery Within 8 hours Johannesburg & Pretoria
Customer Collection Same Day Ex-Stock Germiston facility

What tolerances do you work to for custom cut steel?

Our cutting tolerances vary depending on the cutting method and material thickness:

Process Standard Tolerance Premium Tolerance Surface Roughness
Laser Cutting ±0.2mm ±0.1mm Ra 3.2 – 6.3μm
Plasma Cutting ±0.5mm ±0.3mm Ra 12.5 – 25μm
Waterjet Cutting ±0.2mm ±0.1mm Ra 3.2 – 6.3μm
Bandsaw Cutting ±1.0mm ±0.5mm N/A

Environmental & Sustainability

What are your environmental sustainability practices?

While we are not yet a fully green operation, we are actively exploring realistic and industry-appropriate ways to reduce our environmental impact over time.

  • Material Use: Steel offcuts and scrap are collected for reuse or recycling through local partners.
  • Optimisation: Our cutting processes are designed to minimise waste and maximise material yield.
  • Local Sourcing: Where possible, we work with local suppliers to reduce transport-related emissions.
  • Awareness: Our team is encouraged to consider energy and resource efficiency as part of daily operations.

We are taking steps toward improved sustainability and welcome discussions with clients who share this goal.

Do you offer recycled steel products or green certifications?

At present, we do not stock certified recycled steel or carry formal environmental certifications. However, we can assist with sourcing specific materials or documentation on request.

We are committed to improving our sustainability efforts over time in line with customer needs and industry developments.

Can you support sustainability requirements for specific projects?

Yes, where projects require specific sustainability documentation, sourcing preferences, or environmental reporting, we're happy to work alongside clients to meet those goals wherever practical.

This may include sourcing steel with recycled content, providing material traceability, or aligning with external sustainability criteria provided by your project team.

Let us know your requirements, we're flexible and committed to finding the right balance between performance, cost, and environmental responsibility.

Still have a question?

Chat with our team on WhatsApp. No forms, no bots, just real answers.

Chat on WhatsApp

Prefer to speak to someone?

One call, one team, one less thing to worry about.

Call (011) 974-8883
Quick Calculator
Enter dimensions above